G.Loomis Xpeditor: a paid service that allows you to replace a broken rod expediently and without question. There are two ways to request Xpedite Service:
1) Online at www.gloomis.com
2) via phone 1-877-577-0600.
- Upon receiving your request, G.Loomis will immediately ship a replacement rod via standard ground delivery
- When you receive your new rod, remove it from the shipping tube, place the complete broken rod including the lable section for identification into that same tube and affix the enclosed (pre-paid) shipping label on the outside of the tube. ** Please Note ** Return Shipping Label service not available in Canada. Canadian customers please call 1-866-491-5229 for details
- The cost: $100.00 U.S. & $125.00 CAD (Per Rod) for standard ground delivery (Master card or Visa only)
- You authorize G.Loomis, Inc. to charge your VISA or MasterCard in the amount of $100USD for ground shipments or $125USD for 2nd Day, Alaska, or Hawaii shipments.
- If you fail to return the complete broken rod within 30 days of receiving your replacement, you authorize G. Loomis to charge your credit card the full manufacturer’s suggested retail price of the replacement rod in addition to the $100.00 (Per Rod) already paid.
- Please Note: When using this service, if the rod you are receiving as a replacement is out of stock there will be a delay in shipping out your Xpeditor package.
- Xpedite Service available for inline production rods only. Excludes discontinued models, NRX rods, GL2 and PRO4X all blanks, and all push poles.
- Xpedite Service is a onetime (per rod) offer that may only be applied to the original purchase item.
* Online Xpeditor service requests submitted after 3 p.m. PST will not be processed until the following business day.